MyGov Access Denied:
Fix Error 45047 & Login Loops
Stuck on the spinning circle? You are not alone. Here is the technical breakdown to force-fix your Centrelink connection immediately.
It happens every time high-traffic payments (like the School Relief Bonus) are announced. You try to log in to report income or claim a payment, and you get hit with “Error 45047: 403 Forbidden” or an infinite redirect loop.
This is strictly a “Session Token Conflict.” It means your browser is holding onto an expired Digital ID security token while trying to request a new one. The MyGov server perceives this as a security threat (Bot/Script) and hard-blocks your IP address temporarily.
Most users assume the site is down. It isn’t. Your browser is just “confused.” Below, we will use a process of elimination to reset your connection tokens without waiting on hold for 3 hours.
Tap the cards below to reveal what your specific error code actually means. Knowledge is power when dealing with IT support.
Error 45047 (403)
(Click to Reveal)
Corrupt Cache
Your browser cookies are clashing with the new Digital ID system. Requires a “Hard Reset” of browser data.
Infinite Loop
(Click to Reveal)
Time Sync Error
Your device clock does not match the server time exactly, causing the security handshake to fail repeatedly.
Code UFA-14
(Click to Reveal)
Account Lock
Too many failed attempts. You are locked out for 2 hours. Do NOT keep trying; it resets the timer.
Select your device below to see the exact steps to clear the conflict. This fixes 90% of issues instantly.
iPhone Safari Fix
- Go to Settings > Safari.
- Scroll down and tap Clear History and Website Data.
- CRITICAL STEP: Go back to Settings > Wi-Fi.
- Tap the (i) icon next to your network.
- Turn OFF “Limit IP Address Tracking” (This feature often blocks government redirects).
- Restart the phone and try MyGov again.
Android Chrome Fix
- Open Chrome App > Tap 3 dots (top right).
- Go to History > Clear Browsing Data.
- Change time range to “All Time”.
- Check “Cookies” and “Cached images”.
- Tap Clear Data.
- Open an “Incognito Tab” to log in (Bypasses bad cache).
PC / Mac Fix
- Shortcut: Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac).
- Select “Cached images and files” and “Cookies”.
- Click Clear.
- DNS Flush (Advanced): Open Command Prompt and type
ipconfig /flushdns. This resets your connection route to the MyGov server.
Since November 2025, MyGov has enforced stricter “Identity Strength” levels. If you are stuck in a loop, your ID level might be too low for the service you are accessing.
- Basic Strength: Only allows limited access. Cannot claim payments.
- Standard Strength: Requires Drivers License or Medicare Card. Good for most Centrelink tasks.
- Strong Strength: Requires a Passport scan + Facial Recognition. Mandatory for new tax file number applications.
Pro Tip: Download the “myGovID” app (now Digital ID) and verify your passport there. It pushes a “Strong” token to your browser, often bypassing the login errors associated with lower security levels.
MyGov uses “Geo-Fencing”. If your VPN routes you through Singapore or the USA, the Australian government firewall blocks you instantly to prevent hacking.
This also applies to Apple iCloud Private Relay. Many users leave this on unknowingly. It hides your IP address, which Centrelink’s fraud detection system hates. Disable it in your iCloud settings temporarily while accessing government services.
If the steps above failed, the issue might be on their end (Server Maintenance). Check the Verified status before wasting more time.